Ealing Council Failing it’s Residents

A Southall resident says Ealing Council is in breach of providing decent basic service to council tax paying residents, even failing to provide basic information in a timely and helpful manner. Read the rest to learn about the sorry saga of this resident.

12/11/06 12:01 pm

JoeBloggs wrote:
Hello,

I would like to report an abandoned vehicle left at the car park of xxxxxx Road, Southall, Middlesex, xxx xxx.

The details are

Registration XXXX XXX

Volkswagon van

Xxxxx colour

Dirty condition

Has been parked here over a month

Please arrange for the removal of this car.

Thank you

JoeBloggs

————————————————————

CUSTOMER SERVICES wrote:

Dear JoeBloggs

Thank you for your email, it has been passed on to Abandoned

Vehicles for action. Job Reference Number xxxxxx applies.

Regards

CSRep

Customer Service Team

————————————————————

12/25/06 7:11 pm

Dear CSRep

I reported this abandoned vehicle on 11/11/2006 and nothing has been done to date. Please confirm that you are dealing with the matter

And let me know when the van will be removed.

Thank You,

JoeBloggs

————————————————————

CUSTOMER SERVICES wrote:

Dear Sir/Madam

The vehicle in question is in a private carpark, the responsibility

For removing vehicles abandoned in a private car park lies with the

landowner and must be reported to them, in the first instance. If the vehicle is not removed, a report can be made to customer services. The council will then charge the owner for removing the vehicle from their land.

Regards

CSRep

Customer Service Team

————————————————————

12/27/06 12:47 pm

Dear CSRep,

Thank you for your reply.

It is not clear to me who is responsible for the car park, which belongs to No’s 1 – 5 xxxxx Road. Three of the houses belong to London Borough of Ealing (Ealing homes?), with two having been bought by the tenants.

Please advise further.

Regards,

JoeBloggs

————————————————————

Dear Sir/Madam

Your email has been passed to Landcharges for a search on the land.

This office will reopen on 2nd January 2007

Regards

CSRep

Customer Service Team

————————————————————

10 Jan 2007 17:31:39

Any chance of a response from Landcharges?

JoeBloggs

————————————————————

Dear JoeBloggs

I am sorry to hear you have not yet received a response, however I now understand, to receieve ownership information for this car park you will need to check with Land Registry, you can check this information online follow the link below;

http://www.landregistry.gov.uk/kb/

Regards

CSRep

Customer Service Team

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About geezer

The time has come. A new dawn awaits. Shake off the lethargy and rise to the challenge of reclaiming your quality of life! Fight for what you deserve - after all you have been paying the council tax. Resolve to be fobbed off no longer, rise and make your voice heard!
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4 Responses to Ealing Council Failing it’s Residents

  1. disillusioned says:

    I think the majority of Southall residents receive the same shoddy treatment from the council. I for one have had enough and am in the process of relocating to another borough. I appreciate the vast majority cannot simply afford to move out, I guess I am one of the lucky ones.

    Good luck with the campaign.

  2. Pingback: Residents Propel Ealing Council into Action « Southall Pride

  3. denise taylor says:

    i would like to point out that it is not only southall residence that have been ignored by ealing council also if you just look at all other areas around ealing it is quite noticable who gets all the tax payers money it is only ealing, Northolt Hanwell, west Ealing, Acton and southall look down trodden and poor areas compared to the only place that seems to count to the council which is EALING, yet we all pay the council tax

  4. sim says:

    I have been contacting Ealing council for 2 and a half years to remove vehicles abandoned in a council residential car park. The cars have been left here for over 2 years now and the council and DVLA keep saying the land is private however it is a public right of way. Ealing council is full of excuses when it suits them its private land and when they want to issue a parking fine its Ealing councils land. We have a massive shortage on parking however Ealing council just wants the full council tax as usual (wonder what they get paid to do!) I wasted 2 and a half years alongside other residents to move these vehicles….apparently rules have changed you can slap a car with a SORN and leave it on council land forever and they won’t touch it!

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