Residents Propel Ealing Council into Action

In a recent post we reported how Ealing council was failing it’s residents in providing basic information and services. We are happy to report after further pressure from us and the residents, the vehicle in question was removed at long last after being abandoned for over 3 months. The moral – it pays to persevere!Ealing council environmental services in action

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About geezer

The time has come. A new dawn awaits. Shake off the lethargy and rise to the challenge of reclaiming your quality of life! Fight for what you deserve - after all you have been paying the council tax. Resolve to be fobbed off no longer, rise and make your voice heard!
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One Response to Residents Propel Ealing Council into Action

  1. geezer says:

    This was the explanation offered to the residents by Ealing Customer Services:

    “… I would like to apologise for the confusion surrounding your specific service request which you first brought to our attention.

    … you were instructed to check the Land Registry information to identify who was responsible for the car park (this was and is a task that should be carried out by Street Services when addressing your service request). This was/is not a functionality that we would expect our residents/customers to do.

    … Subsequently further training has been given to the Customer Service Agents and we shall endeavor to prevent this poor service being delivered in the future.”

    We hope more residents take heart from this episode and rise to the challenge of campaigning for better services for Southall from Ealing council.

    After all why should we, as do other council tax paying residents, not be receiving the same level of service? It is not as if we pay less council tax.

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